Charmex , B2B reference provider of the audiovisual sector, celebrates its 15 years of partnership with Polycom announcing the expansion of the manufacturer's voice and video technology portfolio with new solutions that are natively integrated with Microsoft Teams and Skype for Business. Polycom is the only Microsoft partner that offers direct integration, with more than 40 voice, video and content solutions that are integrated with Skype for Business (or the future successor Teams), Microsoft Lync, SharePoint, Exchange and Office 365.

Cándido Moreno, responsible for business development at Polycom in Charmex, is confident that this evolution will simplify the use of technology and create new business opportunities: "Polycom, as the world leader in videoconferencing and unified communications, is the only manufacturer of its kind who has developed a technology with Microsoft. This means that their products are the only ones in the market that support Skype natively, providing their customers with a high quality and rich communications experience. "

Working in conjunction with Microsoft, Polycom has developed a leading portfolio of more than 40 engaging and comprehensive collaborative solutions that help foster a culture of collaboration to solve the most pressing challenges facing companies. Now organizations can drive collaboration with solutions designed to maximize the power of products like Skype for Business.

Charmex has been uninterrupted for 15 years as a value distributor of Polycom videoconferencing solutions, which gives it a unique knowledge of the product and a great commitment with the manufacturer, with which it has established a solid and close relationship.

Proof of this is the event that Charmex held on January 24 in Madrid in which the entire range of video conferencing and audio equipment from Polycom was presented to the channel, and key points were shared that will allow the integrators to specialize to offer the companies a quality service. In this sense, the manufacturer has a certification program that guarantees knowledge of their solutions.

The great potential of the Polycom brand is compounded by the high specialization of Charmex in the integration of videoconferencing systems, collaboration solutions, audiovisual technology and integration projects.

Through its Solutions Department, Charmex supports the network of integrators that implement Polycom technology: "Our commitment to our clients' projects starts from the prescription of the brand's solutions, as we sit down with they listen to them and advise on what kind of system they need, "says Moreno.

"From there we accompany them at all times with advice, support and training in the design of their projects," says Marco Morales, IT analyst at Charmex. "And we place special emphasis on certifying our channel in the use of Polycom solutions. We also offer them the first technical support in Spanish, helping them with their configuration and deployment questions, and in 48 hours we manage the RMAs with the brand ".

José María Vilar-Sancho, Sales Manager Iberia, Polycom, states: "Spain is a key market for Polycom and the partner network is growing rapidly in the region. We are happy to work with Charmex; It's fantastic news that this company is expanding its portfolio to include Polycom solutions for Microsoft environments, since we see a lot of potential in the market for this type of products. "

Among the Polycom solutions marketed by Charmex that are natively integrated with Microsoft, the RealPresence Group, consisting of video conferencing equipment suitable for use in small, medium-sized or large auditoriums, integrates H.323 connectivity. SIP or Skype for Business (SfB). There are also systems based on SfB, such as the Polycom MSR Series, which offers the same user experience as a Microsoft client.

In the same way, Charmex offers the audioconferencing systems of the Polycom Trio Family range, which incorporate a modern and functional design incorporating a touch screen and which are able to register on three different platforms simultaneously (2 SIP and SfB).

Another of the Polycom solutions that Charmex offers is the Polycom VVX Business Media Phones telephony range, which has SIP connectivity, SfB and the latest acoustic enhancement innovations unique to Polycom such as Acoustic Fence, which blocks noise and makes the Collaboration anywhere becomes reality.

In terms of infrastructure solutions, the manufacturer has developed a tool called RealConnect, which allows interoperability between SfB and the H.323 and SIP standards. In this way, the teams of previous technology can coexist with the new communication platform.

Cándido Moreno does not want to point out that Charmex offers a wide range of professional Polycom solutions for different budgets. And he concludes: "Companies are constantly evolving the way they work; the decision making must be agile, as well as the implementation of the actions. That's why Polycom, by natively integrating Microsoft into its solutions, has reinvented the way companies communicate, providing closeness, simplicity and quality. "