EXTENSIÓN GARANTÍA SERVICIO NUREVA PRO HDL410 2 AÑOS
Ref: PRO-2Y-HDL410 Nureva
Extends the warranty of nureva hdl systems to up to 5 years in corporate or educational environments.
The "nureva pro" warranty extensions allow you to extend the standard 2-year coverage to 3, 4, or 5 years for the hdl200, hdl310, and hdl410 systems, with priority support and advanced replacement.
What is the nureva pro extended warranty?
the references are:
pro-1y-hdl410, pro-2y-hdl410, pro-3y-hdl410
pro-1y-hdl310, pro-2y-hdl310, pro-3y-hdl310
pro-1y-hdl200, pro-2y-hdl200, pro-3y-hdl200
These correspond to the nureva brand service plan that allows you to extend the standard 2-year warranty included with their audio conferencing systems, up to 3, 4 or 5 years in total.
This product is a b2b service, aimed at integrators, it/av departments, educational institutions or corporations that want to ensure their meeting or training rooms with operational continuity and professional support.
this type of extended warranty is essential in scenarios such as:
- Boardrooms or videoconferencing rooms of large companies with systems like the nureva hdl410.
- Hybrid classrooms or training courses in universities that use the hdl310 system.
- Flexible spaces such as “huddle rooms” or medium-sized rooms that incorporate the hdl200.
key advantages for corporate and educational environments
- Extended coverage: add 1, 2 or 3 more years to the standard 2-year period, reaching up to 5 years of total warranty.
- Extended technical support: the nureva pro plan includes enhanced technical support (e. G. , 20 hours a day/5 days a week) compared to basic support.
- Advanced hardware replacement: if there is an irreparable failure, a replacement unit is sent "next business day" to minimize downtime.
- Improved management and remote monitoring: with access to additional features on the cloud management platform (nureva console), usage analysis, acoustic data and room api.
- Peace of mind for av integration projects in spain: as a distributor/integrator, with this expansion you can offer the end customer a premium level of service, aligned with corporate standards.
important details and conditions (to be completed internally)
- It is essential to register the device in nureva console to activate the warranty extension within the period set by the manufacturer.
- The original purchase date of the system must be indicated to calculate the moment from which the extension begins.
- This plan does not cover accessories or cables, which typically have a shorter coverage period (e. G. , 30 days) as specified by the original system.
¿Qué cubre la extensión de garantía Nureva Pro?
La extensión Nureva Pro extiende la garantía estándar de 2 años de los sistemas HDL200, HDL310 y HDL410, e incluye soporte técnico avanzado, reemplazo rápido de equipos y acceso a herramientas mejoradas en la plataforma Nureva Console.
¿Cuántos años puedo extender la garantía de mi sistema Nureva?
Puedes añadir 1, 2 o 3 años adicionales, alcanzando hasta 5 años de cobertura total, según la referencia seleccionada (PRO-1Y, PRO-2Y o PRO-3Y).
¿Quién puede adquirir las ampliaciones de garantía Nureva Pro?
Para España y Portugal las extensiones están disponibles a través de Charmex Internacional S.A.U, dirigidas a integradores audiovisuales, empresas y centros educativos que utilicen sistemas Nureva HDL.
¿Cómo se activa la extensión de garantía Nureva Pro?
Tras la compra, el cliente debe registrar el producto en la plataforma Nureva Console y asociar la ampliación correspondiente dentro del plazo indicado por el fabricante, garantizando su validez y cobertura inmediata.
¿Por qué es recomendable contratar la extensión de garantía Nureva Pro?
Porque ofrece continuidad operativa y tranquilidad en entornos críticos como salas de reuniones, aulas híbridas o instalaciones AV corporativas, minimizando el tiempo de inactividad y asegurando soporte directo del fabricante.
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